Total Net Portfolio Total New Business Volumes
3Q 01 4Q 01 1Q 02 2Q 02 3Q 02 3Q 01 4Q 01 1Q 02 2Q 02 3Q 02
$54.69 $58.66 $55.74 $55.70 $56.39 $8.3 $9.3 $6.8 $9.4 $9.0
28.9% 29.5% 15.9% 5.6% 3.1% 33.4% 41.6% 6.8% 26.6% 7.8%
# of Respondents 16 # of Respondents 16
Delinquencies (as a % of Gross Receivables) Average Losses (Charge-offs) as a % of net receiables
2001 2002
3Q 01 4Q 01 1Q 02 2Q 02 3Q 02 3Q 01 4Q 01 1Q 02 2Q 02 3Q 02
Less than 30 days 97.6% 97.5% 97.2% 97.6% 96.9% 1.5% 2.1% 1.4% 1.5% 1.7%
31-60 days 0.9% 0.9% 1.0% 0.9% 0.8% # of Respondents 16
61-90 days 0.5% 0.6% 0.6% 0.5% 0.4%
Over 90 days 1.0% 1.0% 1.2% 1.0% 1.9%
100.0% 100.0% 100.0% 100.0% 100.0%
# of Respondents 16
Credit Approval Ratio
3Q 01 4Q 01 1Q 02 2Q 02 3Q 02 3Q 01 4Q 01 1Q 02 2Q 02 3Q 02
73.1% 74.6% 78.4% 73.0% 75.3% 5,950 6,008 6,022 6,005 6,000
# of Respondents 11 5.31% 6.42% -3.94% -0.15% 0.84%
# of Respondents 16