"Complaints" Bulletin Board

The most common complaints are issues over security deposits not being returned as well as automatic payments made as the lessee never gave the 180 day notice. Authorities are normally reluctant to get involved, considering them civil issues, or in many cases, the dollar amount is too small for their resources, as well as many are between states, meaning who has jurisdiction and does a police department in Massachusetts have time to investigate an incident that took place in St. Paul?

It is also an error to think leasing is not regulated, as it is, covered by
many laws in various states from usury to being licensed:
http://leasingnews.org/archives/Jan2013/1_30.htm#license

Our first role is to determine with documents presented if the complaint is "legitimate." Leasing News acts as an ombudsman to resolve the issue. If not resolved, which might mean “settled," "negotiated," or "compromised," the complaint will appear in the Leasing News Complaint Bulletin Board with all sides to the issue.

Should a new complaint be posted, previous complaints that have not been posted, or removed as the matter has been satisfied, may be re-instated as per policy regarding the postings.

Customer Complaints
( These are postings for informational purposes.
Any response, correction, addition, will be posted.
We reserve the right to edit or delete any opinion that is not in good taste)

To Post a Complaint, Please contact:
kitmenkin@leasingnews.org

Complaint Procedure
http://leasingnews.org/archives/Sep2011/9_16.htm#bbc_update