Whatever Happened to......

"In 1999 Jim Buckles installed our System 1 software - without his professional assistance and knowledge of the program we would not be where we are today or as accomplished using the options available to us with our purchase. He was extremely patient - support calls were handled immediately. His careful explanation of the program and how to use it to our best advantage were worth many times the price paid. Our business has become more efficient and profitable because of his assistance - thank you Jim Buckles." - June Sciotto, Regal Finance, Charlotte, NC

"I have found Jim Buckles to be knowledgeable about all aspects of my software programs, how they relate, how to manage them better and how to use them more efficiently. Not only System 1 (now Capital Stream), but also the overall set up of my software programs and even hardware installations. Overall, he is well educated, professional, very responsive and masterful at my contact management program and an excellent crisis manager. More importantly he has a complete understanding of my business and my industry and has had a direct positive impact on the bottom line of my company. I don't know what I would do with out his expertise." - Theresa Kabot; Kabot Commercial Leasing, Seattle, WA.

Jim Buckles--- "I am thankful for the experience gained at System 1 / CapitalStream and excitedly look forward to the future in continued assistance to equipment leasing breoker."

Now operating "Preferred Broker Services" Lease Automation with System 1 / CapitalStream and other programs; proper configuration and training at "reasonable rates."

I was born in Redwood City, CA in the mid '50's. My father transferred employment from Dalmo Victor Corp in San Mateo to a branch office in Grants Pass, OR in 1967 where I grew up and resided until graduating from Grants Pass High School in 1973. During my adolescence, I was not scholastically motivated. I sort of naturally did well in school. My passions were to write (I wanted to be a journalist), play music and girls (not necessarily in order of importance). In 1964 I saw The Beatles appear on the Ed Sullivan show, and my life has never been quite the same, since. My father was an accomplished guitar player, which influenced me greatly, except that I chose to pursue the drums. I started playing rock & roll at age 13 to make some extra money. Occasionally (and begrudgingly, then) I sat in on my Dad's band, playing Big Band music and popular 1940-1950's standards. Since it was very difficult to have a solo career playing drums, I taught myself to play guitar and piano as well. I found that woman were more apt to pay attention to you if you could serenade them with a mellow rendition of a James Taylor classic rather than bang out the solo to In-a-gadda-da-vida by yourself. Not that any accompaniment would have helped.

After graduating from high school, rather than pursue college, I decided to travel throughout the US picking up odd jobs (mostly construction related) to supplement my sporadic economic needs. Since I was good with my hands (just don't ask any of the women I dated back then), I chose to be a carpenter. While living in Texas in the late 70's, I met my lovely wife, Cindy. We married in 1978 and moved to Southern California, and my life has never been quite the same, since. We both took jobs working for Wherehouse records. This helped fuel both of my desires of working in the music trade and that ever persistent need to produce an income. The record trade taught me first hand how sleazy and unsatisfying the music industry actually was. I found that it didn't matter how accomplished of a musician or talented a songwriter you were. You're artistic merits were judged solely on your marketability. Since record industry people are not necessarily artistic themselves, the acceptance to new talent was somehow based on the resemblance to some previously proven commercial success. At that time, Wherehouse Records was run by a corporation named Integrity Entertainment. Besides retailing and rack jobbing, I learned the definition of the term "irony". This also started a 10 year career in retail sales and management, which evolved into the sales of (micro)computers starting in 1982.

In 1980, we moved to Seattle, WA (opening new record stores). I met up with a couple of High School friends who were heavily involved in the pastorship of a Christian church in Bellevue, WA. As you can tell by my spending the late 70's ambling about the states, I was very much a "seeker". It was during this time that I found what I had been looking for. I learned that Jesus of Nazareth was not only the Son of God but also that you could have a personal relationship with him and he would forgive you of all your sins. I signed up. I became a Christian and my life, definitely, has never been quite the same, since.

The 80's and 90's have whirred by in a middle-aged blur that takes me to the present. Cindy and I have been married now for 23 years without any children, although we have always fostered a maximum of 3 cats, at any given time. The experience has had some similarities. Not unlike children, they don't pick up after themselves, stay out too late and don't call, won't move out on their own and if we hadn't gotten them all fixed, we would have a house full of Grandkittens by now. Such is life. I came into this life with nothing, and so far, I've still got most of it left.

Coming on board with System 1 Software 4 years ago, I was brand new to the equipment leasing industry. I had known John Kruse and Cliff Monlux, the founders of System 1, through a prior industry experience. I had a reputation for helping companies to embrace automation, and System 1 had a growing demand for expertise in the areas of training and implementation. Over the next 4 years, I assisted over 50 companies in improving their business efficiencies, and, in return, I received a valuable education in equipment leasing, and more specifically, the unique challenges facing the equipment leasing broker. After leaving CapitalStream (formerly System 1 Software) in January, I decided to continue to offer my services to the industry on an independent basis. And so, I formed Preferred Broker Services ("PBS").

I have always been interested in current technologies and the automation of business processes, (starting as far back as 1982 at ComputerLand, Seattle), but never smitten by just the technology alone. My interests lie more significantly in the personal relationships gained by the overall experience of working with people. Without the benefit of establishing a relationship with your customers, you have nothing substantial to build your business on. Automation is a tool which, if implemented correctly, allows you more time to cultivate those relationships and enhance the opportunity to offer something of value to your customer and gain the satisfaction of being of benefit to others. As Zig Zigler puts it ""You can have everything you want if you help others get what they want".

In addition to my involvement, PBS combines the talents of other former CapitalStream employees, and is dedicated to the training and support of office automation products for equipment leasing brokers, with a focus on System 1/CapitalStream desktop products. PBS's initial goal is to bridge the gap that has been left with the Brokers who made the initial investment in System 1, but never had available training to thoroughly understand the benefits of these products. The current services available by PBS are: System 1 desktop training and technical support, custom template and crystal report creation as well as web development. We want to assist you in making your office automation more efficient and to strengthen the message that you portray to your vendors and lessees via the web.

Our goal is to offer the best available support services at affordable rates for the independent businessperson. I have collaborated with people of the same work ethic, which I have had the pleasure to work with in previous endeavors. Trevor Denham (web programmer extraordinaire) performs Web consulting and designs {see Ted Prichard's smokeymountainfunding.com site. I love the cow!}. Kevin Considine is our marketing and media consultant. Peggy Rendt performs document and report creation. Stacy Han contracts for VB programming and has an amazing talent for making complex functionality execute in the simplest manner.

I am thankful for the experience gained at System 1/CapitalStream and excitedly look forward to the future in continued assistance to equipment leasing brokers.

Jim Buckles
Preferred Broker Solutions
www.pbs4u.com
(866) 352-8665 toll free
jim@pbs4u.com

 

Preferred

Broker System 1 TM

Solutions Support Specialists

 

 

Many independent businesses face increasing difficulty finding the time or money necessary to maximize the returns on their automation investments. Although systems may be acquired which are design to enhance workplace efficiency and profitability, finding the expertise to assist in the proper configuration and training in these programs has been nearly impossible. Even more difficult still: finding reliable professionals who understand your business, available at a reasonable rate. Thats where PBS comes in.

 

PBS is a service organization specializing in the continued support of computer automation to the Equipment Leasing Broker. Our expertise is in the System 1 family of products; System 1 2.5, System 1 Select / Plus and CapitalStream Advantage TM, as well as third party programs used in junction with System 1 products.

 

What we offer!

 

Technical Support On-Site Training

 

Technical Support is available for any System 1 Training is available at your office location. We feel

 

Software issue. Support hours are Monday - that the best method for understanding a product is

 

Friday, 6:00AM 5:00PM Pacific Coast Time. to train within your environment using your day-to-day

 

You may choose to pay on a per-instance basis scenarios. Training is available for System 1 products

 

For support issues or maintain a yearly service as well as Crystal Reports.

 

Contract for unlimited telephone support.

Web Development Custom Templates

 

Web consulting and development to help enhance Custom template creation is available to make

 

The message that you want to portray to your document automation more efficient. Whether

 

Customers and prospects on the World Wide web. the request is funding source agreements,

 

generic lease forms or internal office documents

  we can customize any form as well as assist 


Custom Reports you in making your own.

PBS has Crystal Reports experts who can create 

Additional System 1 / CapitalStream Advantage 

Reports for your analysis needs.

 

 

 

Preferred Broker Solutions 19621 82nd Pl W Edmonds, WA 98026 (866) 352 - 8665 service@pbs4u.com

 

J : / kit / PBS.doc






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